Training | The HR Suite.
We provide onsite and public training both tailored for the organisation and for LEO and in house clients. See our services for full information. Training Services.
We offer a range of informative videos that can help your business strive to new heights.
To comply with Current Health and Safety legislation, staff engaged in manual handling must be given training in safe manual handling techniques. This training will show you how to carry out manual handling tasks correctly and therefore avoid back injuries. By training yourself on how to conduct manual handling safely you are complying with your legal requirements as an employee. Back injuries caused by incorrect manual handling techniques are one of the most frequent causes of workers compensation claims. All employers have a legal duty to ensure, as far as reasonably practical, that health and safety risks arising from work activities are adequately controlled. All employees must by law complete a manual handling course every 3 years.
In addition to the online training, a Lift Demonstration must be completed by all trainees in order to receive a Certificate of Training from The HR Suite. The demonstration will be provided by a FETAC accredited Manual Handling Instructor from The HR Suite. Please contact us on +353 (0) 66 7102887 or firstname.lastname@example.org from more information and to organise the Lift Demonstration.
It is a legal requirement that all staff who are involved in a food environment are trained. Food workers require food safety training to ensure that they have the skills required. This course is designed to educate all participants in safe practices so we can ensure safe food handling, to understand the importance of Food Hygiene, to know how to avoid or reduce the risk of cross contamination, to be able to bring to the attention of the Manager any situation which might compromise food safety and to ensure you practice HACCP training and systems.
This customer care training course is designed for anyone who deals with customers on a continual and/or day-to-day basis. As the service industry develops there is a continuous need to stand out from the crowd. This is achieved by customer care. Customer care is a needed for improving the delivering of excellent customer service whilst creating positive and professional impression to customers. To achieve this it is vital that front-line employees and those who deal with customers via telephone/email support receive the most appropriate customer service training.
This course is designed for all types of employees and managers. We are all given only 86,400 seconds in a day and time very easily slips away from us. Therefore the aim of our course is that participants will understand what type of skills and techniques are necessary to implement in order to manage time in order to reduce stress and improve productivity. This training will help you complete a time audit to see where your time been used in addition to helping you set priorities and overcome procrastination.
This course is designed for any member of staff who is involved in the recruitment of new staff including business owners, managers, line manager and HR staff. It will guide individuals and ensure you are is well versed on the correct procedure associated with the recruitment process. The training will highlight recruitment strategies, how to overcome bias and the candidate evaluation process.
On completion of this course participants will have an increased understanding of the requirements under employment legislation from atypical workers to unfair dismissals and correct procedures.
This course is designed for any member of staff who is involved in the management of staff including business owners, managers, line managers, supervisors and HR staff. On completion of this course participants will have an increased understanding of the differences in a grievance procedure and a disciplinary procedure, be familiar with how to investigate disciplinary situations and have knowledge of how to respond appropriately to a grievance.